Phone: 206-925-3525
Fax: 206-925-3237
155 NE 100th St. Suite 402 Seattle, WA 98125
Office location for in person appointments:
3710 168th St NE, Suite A101, Arlington, WA 98223
Office Hours
Mon-Thurs 10am-7pm
Please call us if you have additional questions
Do you only treat thyroid conditions, or do you treat other conditions?
Do you work with patients who do not live in Seattle?
How do I schedule an appointment?
What do I need to do prior to my first appointment?
What can I expect during my first appointment?
Can you meet with me over email?
What is your cancellation policy?
How do I obtain my test results and health records from another physician?
When can I expect my lab results?
Can you just send the results to me?
How do I make prescription requests?
What is your payment policy for office visits, lab tests and supplements?
How do I submit my claims to insurance for out of network reimbursements?
Do you only treat thyroid conditions, or do you treat other conditions?
Although the thyroid is the master gland, we assess and treat all aspects of health that can affect thyroid function and quality of life. There are many aspects of health that directly relate to thyroid function, including hormone imbalances, unstable blood sugar levels, nutritional deficiencies, adrenal dysfunction, food sensitivities and others.
Do you work with patients who do not live in Seattle?
Yes, we often work with patients from outside the Seattle area. Please contact us to learn more.
How do I schedule an appointment?
To schedule an appointment, please contact us on Charm EHR for existing patients. For new patients, please call us at 206-925-3525 or fill out our online contact form https://www.seattleadvancedthyroid.com/contact.
We know your time is valuable so we work to be flexible regarding scheduling while also taking all the time you need to collaborate on meeting your health needs.
What do I need to do prior to my first appointment?
Please view the invite from Charm PHR to register for the patient portal. Please complete questionnaires prior to your appointment.
What can I expect during my first appointment with Dr. Liqaa?
- An appointment that starts on time.
- Dr. Liqaa will have already reviewed the forms you shared with her so that she is ready to truly listen to you in order to hear more about your needs.
- Customized appointments that are collaborative so that together we can come up with the best health strategy for where you are at in the journey.
- You may be asked to do further blood work and we will share the details of what that entails and answer any questions you may have.
- We may ask you to complete an medical release forms so that we can get blood work from previous providers.
Can you meet with me over the phone, video or E-visits?
Yes, we provide phone, video and E-visits to expedite your path to healthiness. Sometimes, an in person appointment may be required though to ensure you are receiving the care you need. Dr. Liqaa will call you at your appointment time for phone appointments. Documents may be sent to you on Charm before the appointment for you to review. E-visits include a single email response so you receive answers to your brief questions or requests without having to wait for an in person or video/phone appointment. It is less costly than an on-site, phone, or video appointments and only for brief inquiries. E-visit fees start from $75. If you have additional questions or want to go over Dr. Liqaa's response in more detail, we recommend scheduling an in person or telehealth appointment instead. E-visits responses are sent through the Charm patient portal and you do not need to be present like an video appointment. Credit card information must be on file for these services.
What is your cancellation policy?
We request that you let us know at least 48 hours prior to your appointment. Letting us know in advance allows us to accommodate the schedules of patients on our waiting list. Missed and canceled appointments less than two business days may be subject to a fee. See No Surprises Act.pdf on www.seattleadvancedthyroid.com.
How do I obtain my test results and health records from another physician?
Dr. Liqaa often reviews health records to better provide efficient care at your visit. We will provide our Authorization for Release of Patient Information Form for you to fill out and sign for us to obtain your records.
When can I expect my lab results?
If there are any test results that require urgent attention we will follow-up with you when we receive your results. Otherwise, please view your patient portal for your results and messages.
Can you just send the results to me?
Lab results are uploaded into the Charm patient portal. Patients may also access lab results from the lab's patient portal such as LabCorp's patient portal https://patient.labcorp.com
How do I make prescription requests?
Please request refills directly to your pharmacy at least 5 business days in advance. Your pharmacy will contact us directly along with any changes you request. This includes when there are no refills remaining. If you need a prescription filled at another pharmacy, request the transfer to get the remaining leftover refills to your new pharmacy. If no refills remain and you need to change pharmacies or if this refill is urgent, request an E-visit along with the pharmacy name, address, phone, and fax. If the provider requires a phone, video, or E-visit to recheck your dose or order any labs, we will notify you.
How do I order supplements?
Order through the online dispensary by Fullscript. Create or Dr. Liqaa to an account at https://us.fullscript.com/welcome/dr-liqaa. Patient may be required to make an appointment or E-Visit for supplement questions asked outside of their office visit. Seattle Advanced Thyroid Health recommends only the highest quality of supplements that have been approved by our physician.
What is your payment policy for office visits, lab tests and supplements?
You are fully responsible for your balance at the time of service including, but not limited to, consults, labs, and supplements. Insurance coverage verification is patient responsibility. Current credit cards must be on file for initial appointments, phone/video consults, E-visits, and for supplement/lab orders. Lab or supplement orders will be made after receiving payment. Payment is due at the time of service. We are more than happy to set up payment installments for your convenience. Patients are welcome to ask for expected cost before the appointment as this varies based on your lab results and what you are being seen for. Significantly complex appointments may require longer appointment times and consults may be higher See No Surprises Act.pdf on www.seattleadvancedthyroid.com.
Bills are generated the 15th and 28th of each month. Payments by cards, cash, and checks are accepted. Each late statement is subject to an $8 late fee. Balances over 90 days may be subject to collections. For any questions on statements, contact the front desk before the due date to avoid any late fees. Returned checks are subject to a minimum of $45 fee.
Payment is required at the time for some lab, supplement, and prescription orders. An E-visit or an appointment may be required for the order for the physician to recheck and generate the order.
How do I submit my claims to insurance for out of network reimbursements? Your consults are covered under your out of network naturopathic benefits. Patients can submit claims to insurance for reimbursement under their out of network naturopathic coverage on their insurance portal or submit claims for free through Reimbursify.
​
We provide a seamless and stress-free healthcare experience patients. As part of her commitment to patient-centered care, we offer Reimbursify, a hassle-free solution that simplifies the insurance reimbursement process. With this service, patients no longer need to navigate complex paperwork or worry about claim submissions—everything is handled for them at no additional cost. Through this service, patients can verify their benefits and file claims directly through the clinic’s website, making the process fast, simple, and convenient. By offering this service, the doctor ensures that patients can focus on their health while the doctor takes care of the administrative details. For more information or assistance, please contact our office.
